The Realta

Privacy Policy

Introduction
Welcome to The Realta, Australia’s data-driven boutique buyer’s agency. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services and visit our website, https://therealta.com.au/.


Information We Collect

Personal Information: When you engage with our services, we may collect personal information such as your name, email address, phone number, and other contact details. This information is necessary to provide you with our services and communicate with you effectively.

Transactional Information: We may collect information related to your transactions with us, including property preferences, search criteria, and financial details necessary for property acquisition and advisory services.

Website Usage Data: We use cookies and similar tracking technologies to collect information about your interactions with our website. This includes your IP address, browser type, pages visited, and the duration of your visit. This data helps us improve our website and provide a better user experience.


How We Use Your Information

Service Provision: We use your personal information to deliver our buyer’s agency services, respond to your inquiries, and provide tailored property recommendations.

Communication: We may use your contact details to send you updates, newsletters, and promotional materials related to our services. You can opt out of receiving these communications at any time.

Improving Services: Website usage data helps us analyze trends and user behaviour, allowing us to enhance our website’s functionality and user experience.

Compliance and Legal Obligations: We may disclose your information to comply with legal obligations, resolve disputes, or enforce our agreements.


How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information. These measures include secure servers, encryption, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, as long as they agree to keep this information confidential.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).


Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.


Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us.